Orca AI, LLC® ("Orca," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our deep web intelligence search service (the "Service"). We aim to be transparent and give you control over your data.
This policy applies to all users of the Service. If you have questions, contact us at privacy@orcaai.io or our Data Protection Officer at dpo@orcaai.io.
Effective Date: December 15, 2023
Last Updated: October 02, 2026
We collect minimal information to provide and improve the Service. We do not collect sensitive personal information unless you voluntarily provide it (e.g., in support queries). Categories include:
We collect this for routine administration, security, maintenance, and product improvement. For example, IP addresses help detect abuse but are anonymized (e.g., hashed) where possible. We do not use your data for AI training without explicit consent.
We use cookies to enhance your experience, such as remembering preferences or analyzing usage. Categories include:
| Cookie Type | Purpose | Duration | Third-Party? |
|---|---|---|---|
| Essential | Core functionality (e.g., session management) | Session | No |
| Analytics | Track usage for improvements (e.g., via Google Analytics) | Up to 1 year | Yes (e.g., Google) |
| Advertising measurement | Measure the results of our ads (e.g., via Google Ads); no ads are shown on our sites | Up to 90 days | Yes (e.g., Google) |
| Preferences | Remember settings | Up to 1 year | No |
Where we use them depends on where you are. In the United States and most other countries we use analytics and advertising-measurement cookies. In the United Kingdom we use analytics cookies only to understand how our sites are used and to improve them, and no advertising cookies. In the European Economic Area and Switzerland we use neither. Essential cookies are always used. The same applies to the HUNT application (hunt.orcaai.io), which uses analytics cookies only, never advertising cookies, and whose analytics never record who or what you screen.
You can turn analytics off at any time in (your choice covers orcaai.io and HUNT), or block cookies in your browser settings.
You can also object anytime via privacy@orcaai.io— it won't affect core Service access.
We process data only when we have a valid legal basis:
We conduct Legitimate Interest Assessments to ensure processing respects your rights.
We share limited data with trusted third parties for specific purposes. We do not sell your personal information as defined by laws like CCPA.
Opt out of sharing for analytics or ads via privacy@orcaai.io or tools like Google's opt-out. Full list of third parties available on request.
You have control over your data. Rights include:
To exercise rights, email privacy@orcaai.io with your request. We'll verify your identity and respond within 30 days (45 for complex CCPA requests). No fees for standard requests. If unsatisfied, complain to your local supervisory authority (e.g., FTC in the US or a DPA in the EU).
The Service provides links to public sources. We flag high-risk links (e.g., sensitive datasets) and recommend using a VPN or segregated system. We aren't responsible for third-party privacy practices—review their policies.
We keep data only as needed:
Data is securely deleted afterward, unless legally required (e.g., tax records for 7 years).
We prioritize security but note no system is 100% secure. Measures include:
Report vulnerabilities to security@orcaai.io. If a breach occurs affecting your data, we'll notify you within 72 hours (per GDPR) and take remedial steps.
We may update this policy for legal or operational reasons. For material changes (e.g., new data uses), we'll notify you via email, account rep, or app notice at least 30 days in advance. Check periodically. Changes are tracked in a version history below:
Your data may be processed in the US or other countries. For transfers from the EU/UK, we use safeguards like EU Standard Contractual Clauses and conduct Transfer Impact Assessments to protect your rights.
The Service is for professionals and not directed to minors. We don't knowingly collect data from under 13 (per COPPA) or under 16 in the EU (without parental consent). If we discover such data, we'll delete it promptly.
For questions, contact:
We comply with global laws like GDPR, CCPA, and emerging 2025 state regulations (e.g., in Texas, Montana). This policy is the full agreement on privacy—thank you for trusting Orca AI!