Terms of Service

Last Updated: September 30, 2025

Orca AI, LLC® ("Orca") has developed a proprietary search algorithm that provides a user with online access to a curated collection of public and government lists and datasets, with search functionality (the "Service"). These terms of service set forth the terms and conditions for your use of the Service. By using the Service, you agree to be bound by these terms of service. Orca provides deep web intelligence services for professional use.

1. Subscription

a. You may purchase an annual subscription to use the Service using one of these Order Forms: https://hunt.orcaai.io/support. Payment is due immediately upon subscription. Monthly plans are available at $999/month (cancel within 29 days to avoid next month's billing). Annual plans are available at $10,000/year (cancel within 364 days to avoid being locked into full year). A trial period of 2 days is available after account activation. All accounts require validation before activation. Orca reserves the right to verify customer information and may request additional documentation. Access is granted only after successful validation.

Your subscription to the Service commences on the date you are issued site logon credentials, and shall continue for the period of time for which you have subscribed to the Services, unless earlier terminated or extended under these terms of service. Orca may offer different subscription products, each of which requires an order form.

b. Your right to use the Service is limited in scope, revocable, non-transferable and non-exclusive. You are responsible for obtaining any equipment and Internet service necessary to access the Service.

c. You may use the Service to search for individuals or entities, and the Service will return results that include a link to the publicly available source URL, unless Orca has deemed it unsafe to do so.

d. You must protect the login credentials that Orca provides you from unauthorized use, and you are responsible for all activity that occurs under those login credentials. Orca is not responsible for any unauthorized use of your login credentials, or expense you may incur due to your failure to safeguard your login credentials.

2. Content

The lists and datasets accessible using the Service, the links to them, and their content (together, "Content"), have been developed entirely independently of Orca - Orca merely facilitates access to them using the clean, logical interface offered by the Service. Consequently, Orca assumes no responsibility for the accuracy of any Content, its completeness, or the fact that Content where viewed without a contextual background, may be misleading. These are all risks that a user of the Service expressly agrees to assume. You may not re-sell any Content.

3. Restrictions

By accessing or using the Service, you may not reverse engineer, decompile or otherwise attempt to extract the source code of the Service or any part of it. You are responsible for your own conduct while using the Service. You agree to use the Service only for purposes that are legal, proper, and respecting the intellectual property rights of others in any Content, and for internal purposes only. Orca services are for legitimate business and professional use only. Users must comply with all applicable laws and regulations. You may not use any of the trademarks, trade names, service marks, copyrights, logos, domain names and other distinctive brand features belonging to Orca or any third party unless you have valid written permission to do so.

4. Changes

Orca reserves the right to modify these terms of service from time to time without notice. Please review these terms of service from time to time so that you will be apprised of any changes.

5. Disclaimer

Orca expressly disclaims all liability to each user of the Service for the accuracy, reliability, currency, and completeness of Content accessed using the Service, and for any harm suffered by a user resulting from downloading or accessing any Content on the Internet through the Service.

ORCA PROVIDES THE SERVICE "AS IS," WITH NO WARRANTIES WHATSOEVER. ORCA EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. ORCA DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SERVICE.

In addition, Orca expressly disclaims all liability for any delay or failure in performance of the Service resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, network and software failures, telecommunication equipment failures, other equipment failures, electrical power failures, acts of God, war, governmental actions, and orders of domestic or foreign courts or tribunals.

Your use of our services is subject to our Privacy Policy. All data access is logged and monitored for security purposes.

6. Limitation of Liability

Orca shall have no liability to any user of the Service in relation to damages or for any loss of profit, expense, goodwill or any indirect or consequential loss incurred by a user for inaccuracies, opinions, errors, omissions, changes or misrepresentations relating to or contained in any Content. Orca shall not be liable to any user of the Service in relation to a user's use or misuse of, or reliance on the Service, including liability for direct, indirect, incidental, consequential, special, exemplary, and punitive damages whether such claim is based on warranty, contract, tort (including negligence), or otherwise, even if Orca has been advised of the possibility of such damages. If, notwithstanding the other provisions of these terms and conditions, Orca is found to be liable to a user for any damage or loss in connection with the use of the Service, Orca's liability shall not exceed the greater of: (a) the total of the annual subscription fee paid by the user to use the Service; and or (b) US$10,000.00.

7. Indemnity

You agree to indemnify and hold Orca and each of its members, employees, agents, and contractors harmless from and against any demands, loss, liability, claims or expenses (including reasonable attorneys' fees), made against any of them by any third party in connection with your use of the Service.

8. Termination

This subscription service is nonrefundable, except you may cancel within 48 hours of activation for a full refund. Orca may terminate a user's right to use the Service immediately if a user violates any of these terms of service. Orca may modify or terminate the Service from time to time, for any reason, on at least 7 days prior notice to a user. A User's sole remedy for termination during the term of a subscription other than due to default shall be the right to be reimbursed for a proportionate share of the subscription price for the unexpired portion of the subscription period.

9. General

a. These terms of service are governed and interpreted pursuant to the laws of the State of Delaware, United States of America, without reference to its conflicts of law principles, to the extent such principles would apply the law of any other jurisdiction.

b. All disputes arising out of or relating to these terms of service shall be finally resolved by arbitration before a single arbitrator conducted in the English language in Seattle, Washington, U.S.A. under the Commercial Arbitration Rules of the American Arbitration Association. The parties shall appoint as sole arbitrator a retired judge who presided in the State of Washington. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys' fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for a judicial acceptance of the award or order of enforcement.

c. If any part of these terms of service is held to be unlawful, void or unenforceable, that part will be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

d. These terms of service are the entire agreement between the parties relating to its subject matter, and they may only be changed in writing.

e. Orca's failure to insist on or enforce strict performance of these terms of service shall not be construed as a waiver by Orca of any provision or any right it has to enforce them.

f. You may not use or export or re-export any Content or any copy or adaptation of such Content, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.

g. For questions about these terms, contact us at sales@orcaai.io.